How do I go full screen? (quick reference)
- ๐ฅ Fire TV / Fire TV Stick: Double-tap the Menu (โฐ) button on the remote โ select Full Screen
- ๐บ LG Smart TV: Press the Settings wheel (โ) on the Magic Remote โ Full Screen. On older remotes, press the red button.
- ๐บ Samsung Smart TV: Press the Tools or colored button (โผ) โ Full Screen
- ๐ป Windows Chrome: Press F11
- ๐ป Mac Chrome: Press Cmd+Ctrl+F
My screen keeps going to sleep or turning off โ how do I fix it?
- ๐ฅ Fire TV / Stick: Settings โ Display & Sounds โ Display โ Sleep โ Never. Also Settings โ Preferences โ Screensaver โ Start Time โ Never.
- ๐บ LG TV: Settings โ General โ Timers โ Auto Off โ Off. Also General โ Energy Saving โ Off.
- ๐บ Samsung TV: Settings โ General โ Power and Energy Saving โ all Off. Also General โ System Manager โ Time โ Off Timer โ Off.
- ๐ป Windows: Settings โ System โ Power & Sleep โ Screen โ Never.
- ๐ป Mac: System Settings โ Battery โ Turn display off โ Never.
Can Silk Browser go full screen?
Yes. Once your content is playing, double-tap the Menu button (โฐ) on your Fire TV remote and select "Full Screen." The address bar hides completely and your signage fills the entire TV. This is how all signage should be displayed.
The TV went offline after a power cut โ what do I do?
The TV just needs to reopen the browser and navigate back to displayee.online/tv. It will reconnect to its existing pairing automatically using the stored device ID. No need to re-enter a pairing code.
Can I show the same playlist on multiple TVs?
Yes. Pair each TV separately (each gets its own pairing code and device entry). Then assign the same playlist to all of them from your Screens page.
How do I update what's showing on the TV?
Just change the playlist in your dashboard (Playlists โ edit โ save). The TV updates within seconds via real-time push โ no need to touch the TV.
How do I show my restaurant menu on the TV?
Create a Menu Board in your dashboard (Menu Boards โ New Menu), add your categories and items, then add it as a "Menu Board" slide in any playlist. Price changes and availability updates sync to the TV in seconds.
The code expired before I could enter it
Refresh the displayee.online/tv page on the TV โ a new code appears immediately. Codes expire after 15 minutes for security.
Which TV brands are supported?
Fire TV (built-in or Stick), LG Smart TV (webOS 4+), Samsung Smart TV (Tizen 2018+), Sony / Android TV / Google TV, Vizio SmartCast, Roku (limited browser โ Fire TV Stick recommended), and any TV with a laptop/PC via HDMI running Chrome. When in doubt, a $30 Fire TV Stick works on any TV.
Why does the TV show the address bar?
You need to go full screen in the browser. See the "How do I go full screen?" answer above for your specific device. Full screen hides the address bar and taskbar so only your content is visible.